Managed Service

What is a Managed Service Provider?

A Managed Service Provider or (MSP), is basically a company or a group of individuals with different levels of expertise, that manage the information technology side of a business. Although there is a lot more to it, this is a pretty basic definition of what a Managed Service Provider does for a business. The types of technology managed depend on what the business needs. This could be anything from designing and maintaining your entire network and infrastructure, to hosting cloud services, data backup or managing your phone systems. This also includes advice from a professional and how to move your business forward through technology.

What are the benefits?

A Managed Service Provider gives you access to a group of experts that can provide you with expert advice while saving you time, money and maximizing your resources. This helps you budget better because paying a monthly fee is just more budget-friendly than unforeseen costs associated with cyber disasters. Although a lot of businesses hire onsite technology support, or even a hybrid solution (a combination of both in house and MSP) the cost of an MSP is still less than what you would pay for an onsite salaried IT employee. MSP services also provide 24/7 support which means no sick days. Yes, that’s right! You would have access to IT support 24/7! So, not only is it a convenience factor but it truly removes the burden of managing additional employees.

What are the services provided?

Maintenance and monitoring of your IT systems and equipment allows you to “Rest Easy” in the knowledge that we have your business’s best interest in maintaining and delivering 24/7. From a simple system heath check, to a re-set of up-dates, on to an Anti-Virus cleanse, running through to a full system monitoring.
Data Backup. Just a few years ago businesses were only beginning to explore the cloud and now it’s become standard. A cloud-based infrastructure gives your organization access to its data and applications from anywhere.
Disaster Preparedness and Recovery. Business interruption can cost a company millions of dollars. Disaster preparedness, recovery and responsiveness procedures reduce interruption time, protecting your data from incidents and malicious attacks.

Peace of Mind

In today’s technology based world, organizations need customized, comprehensive, advanced solutions that give them the technology they need to support their business. At Whispering Dragons we don’t just offer out of the box solutions to your technology problems. We work with you and your business to find the right technology solutions and systems specifically tailored to your business and budget.

Are You Ready For High Performance Computing and Peace of Mind?