Services

Services Available

Let us handle the hard work! We take over all your key IT service needs from IT hardware and software to system monitoring and upgrades. Rest easy knowing you have a reliable team working for you 24/7/365.

First and key part of any supplier relationship is Trust and never more so in the tech world. Our core responsibility is understanding your business requirements today and tomorrow and to provide you with the solution and service that meets these needs within the budget and timeframe required. Using our know-how and working within your remit, delivering in clear and concise terms to clients keeping foremost that it is our responsibility to translate this need into a tangible solution. When you need a tech solution we start with Trust.

our-mission

Manage Solution Packages

IRON PACKAGE

$240

Iron is the fourth most common element in the Earth’s crust and forms ninety percent of all metal that are refined today, therefore the building block and foundation of the Whispering Dragons solution package. So why not give the Iron Tier solution a shot?
Up to 5 computers for the entire service which includes:
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1 x hour Free Remote service a month.

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Any issue that can be resolved remotely is a call or email away, saving time and cost.

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24/7 Monitoring of your computers, as good as having you own onsite IT maintenance team 24/7 when you’re not around.

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Monthly simplified reports of what/when and where has been happening with all the computers

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Antivirus for all systems that is managed

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Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!

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Discount rates on physical work

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Managed Windows Updates

Also available with this tier are the following options:

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Cloud Backup Solutions

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End-user Remote access

STEEL PACKAGE

$350

Steel is the most widely used of all elements and is the second biggest industry in the world. Steel from Whispering Dragoons as in the real world, builds on the Iron foundations adding strength and durability. With that said, why not go into the Steel tier for a bigger and stronger result?
Up to 10 computers for the entire service which includes:
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2 x hour Free Remote service a month.

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Any issue that can be resolved remotely is a call or email away, saving time and cost.

Z

24/7 Monitoring of your computers, as good as having you own onsite IT maintenance team 24/7 when you’re not around.

Z

Monthly simplified reports of what/when and where has been happening with all the computers

Z

Antivirus for all systems that is managed

Z

Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!

Z

Discount rates on physical work

Z

Managed Windows Updates

Also available with this tier are the following options:
Z

Cloud Backup Solutions

Z

End-user Remote access

TITANIUM PACKAGE

$460

Titanium the element with superpowers, titanium has a fitting origin story: It is forged in the depths of supernovas, or collapsing stars. The same can be applied here when dealing with your systems and potentially better than the competition!
Up to 15 computers for the entire service which includes:
Z

3 x hour Free Remote service a month.

Z

Any issue that can be resolved remotely is a call or email away, saving time and cost.

Z

24/7 Monitoring of your computers, as good as having you own on-site IT maintenance team 24/7 when you’re not around.

Z

Monthly simplified reports of what/when and where has been happening with all the computers

Z

Antivirus for all systems that is managed

Z

Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!

Z

Discount rates on physical work

Z

Managed Windows Updates

Also available with this tier are the following options:

Z

Cloud Backup Solutions

Z

End-user Remote access

System Monitoring

We monitor the health of your system 24/7 leaving you free to focus on your day to day business. We will know what is going on, highlight and removing software’s that shouldn’t be there, and actioning those Windows and other updates seamlessly that need to be done. This even comes with an anti-virus! We give you clear and concise understandable reports.

– Eliminate most of the guess work as we see whats going on behind the scenes without you having to worry. No more surprise of that storage getting full while you’re working.

Maintenance

Monitoring of your IT systems and equipment allows you to “Rest Easy” in the knowledge that we have your business’s best interest in maintaining and delivering 24/7. From a simple system heath check, to a re-set of up-dates, on to an Anti-Virus cleanse, running through to a full system monitoring we have the solution that befits your business need.

– System is running a little sluggish? No malware found? Lets make sure that it is still in the best shape possible!

– Is your laptop looping around on startup? Have you popup after popup springing up everywhere? We’re experts at PC vaccination!

– Is your computer held at ransom? Nasty advertisements appearing in the middle of your banking website that shouldn’t exist? Let us remove those.

– We know what can and can’t be simply upgraded without having to buy a new device. We’ll figure if it can be done, let know the price, and do it without you needing the know-how on the installation!

– Even software needs updates at times. Perhaps its a major update and you’re not quite sure what is involved with these changes. We’ll figure it out and do it for you!

Want to go from Windows 7 or 8.1 to 10? We can do that too! With a high-rate of success, we’ll make it work. We’ll even give you some tips on what changes to expect!

Cloud Backup

We have cloud backup partners! We will make sure you’re covered on the right path
for your most important of files. Have our system monitoring package and now you’re covered all-in-one! More important, it is HIPPA and FINRA compliant!

Custom Computers

“Whether you are a brand-new start-up or an established organisation now is the time to capitalise on today’s contemporary technology if you want to be competitive.”

Whilst providing research in the standard Dell, HP, and Lenovo systems, we also provide custom build solutions to meet the specific needs and requirements of your business. Investing further in the knowledge that a high quality and specification system will get you longer utilization and a stronger ROI than a standard system that is likely to require investment every 2 years.

Reporting

Anti-Virus Reports: Our anti-virus solution works behind the scenes so you don’t have to! As an added bonus, what the anti-virus took care of is included in the reports as proof.

Malware Reports: Our Malware solution works on a scheduled basis so you don’t have to! As an added bonus, it can inculdue what it took care of as proof.

Installation Reports: Sometimes you may miss something getting installed without your knowledge. Those installs are included in reports for verification.

Moving

Moving locations, expanding or adjusting your IT installations? Then we are able to deliver this. We will do the breakdown and re-install your tech, we can expand you current operation in a seamless and timely manor, along with the ability to adjust or downsize your operation if required.

Other Services

Ask us about other services. With our growing partnerships platform, you may have a need within businesses that we can support! Perhaps you need someone for websites development? Assistance with Social Media? Perhaps checks on security? Let’s help you get there!

Are You Ready For High Performance Computing and Peace of Mind?