Services
Services Available
Let us handle the hard work! We take over all your key IT service needs from IT hardware and software to system monitoring and upgrades. Rest easy knowing you have a reliable team working for you 24/7/365.
First and key part of any supplier relationship is Trust and never more so in the tech world. Our core responsibility is understanding your business requirements today and tomorrow and to provide you with the solution and service that meets these needs within the budget and timeframe required. Using our know-how and working within your remit, delivering in clear and concise terms to clients keeping foremost that it is our responsibility to translate this need into a tangible solution. When you need a tech solution we start with Trust.
Manage Solution Packages
IRON PACKAGE
$240
1 x hour Free Remote service a month.
Any issue that can be resolved remotely is a call or email away, saving time and cost.
24/7 Monitoring of your computers, as good as having you own onsite IT maintenance team 24/7 when you’re not around.
Monthly simplified reports of what/when and where has been happening with all the computers
Antivirus for all systems that is managed
Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!
Discount rates on physical work
Managed Windows Updates
Also available with this tier are the following options:
Cloud Backup Solutions
End-user Remote access
STEEL PACKAGE
$350
2 x hour Free Remote service a month.
Any issue that can be resolved remotely is a call or email away, saving time and cost.
24/7 Monitoring of your computers, as good as having you own onsite IT maintenance team 24/7 when you’re not around.
Monthly simplified reports of what/when and where has been happening with all the computers
Antivirus for all systems that is managed
Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!
Discount rates on physical work
Managed Windows Updates
Cloud Backup Solutions
End-user Remote access
TITANIUM PACKAGE
$460
3 x hour Free Remote service a month.
Any issue that can be resolved remotely is a call or email away, saving time and cost.
24/7 Monitoring of your computers, as good as having you own on-site IT maintenance team 24/7 when you’re not around.
Monthly simplified reports of what/when and where has been happening with all the computers
Antivirus for all systems that is managed
Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!
Discount rates on physical work
Managed Windows Updates
Also available with this tier are the following options:
Cloud Backup Solutions
End-user Remote access
System Monitoring
We monitor the health of your system 24/7 leaving you free to focus on your day to day business. We will know what is going on, highlight and removing software’s that shouldn’t be there, and actioning those Windows and other updates seamlessly that need to be done. This even comes with an anti-virus! We give you clear and concise understandable reports.
– Eliminate most of the guess work as we see whats going on behind the scenes without you having to worry. No more surprise of that storage getting full while you’re working.
Maintenance
Monitoring of your IT systems and equipment allows you to “Rest Easy” in the knowledge that we have your business’s best interest in maintaining and delivering 24/7. From a simple system heath check, to a re-set of up-dates, on to an Anti-Virus cleanse, running through to a full system monitoring we have the solution that befits your business need.
– System is running a little sluggish? No malware found? Lets make sure that it is still in the best shape possible!
– Is your laptop looping around on startup? Have you popup after popup springing up everywhere? We’re experts at PC vaccination!
– Is your computer held at ransom? Nasty advertisements appearing in the middle of your banking website that shouldn’t exist? Let us remove those.
– We know what can and can’t be simply upgraded without having to buy a new device. We’ll figure if it can be done, let know the price, and do it without you needing the know-how on the installation!
– Even software needs updates at times. Perhaps its a major update and you’re not quite sure what is involved with these changes. We’ll figure it out and do it for you!
Want to go from Windows 7 or 8.1 to 10? We can do that too! With a high-rate of success, we’ll make it work. We’ll even give you some tips on what changes to expect!
Cloud Backup
for your most important of files. Have our system monitoring package and now you’re covered all-in-one! More important, it is HIPPA and FINRA compliant!
Custom Computers
Whilst providing research in the standard Dell, HP, and Lenovo systems, we also provide custom build solutions to meet the specific needs and requirements of your business. Investing further in the knowledge that a high quality and specification system will get you longer utilization and a stronger ROI than a standard system that is likely to require investment every 2 years.
Reporting
Malware Reports: Our Malware solution works on a scheduled basis so you don’t have to! As an added bonus, it can inculdue what it took care of as proof.
Installation Reports: Sometimes you may miss something getting installed without your knowledge. Those installs are included in reports for verification.