Services

Services Available

Let us handle the hard work! We take over all your key IT service needs from IT hardware and software to system monitoring and upgrades. Rest easy knowing you have a reliable team working for you 24/7/365.

First and key part of any supplier relationship is Trust and never more so in the tech world. Our core responsibility is understanding your business requirements today and tomorrow and to provide you with the solution and service that meets these needs within the budget and timeframe required. Using our know-how and working within your remit, delivering in clear and concise terms to clients keeping foremost that it is our responsibility to translate this need into a tangible solution. When you need a tech solution we start with Trust.

our-mission

Manage Solution Packages

IRON PACKAGE

$400

Iron is the fourth most common element in the Earth’s crust and forms ninety percent of all metal that are refined today, therefore the building block and foundation of the Whispering Dragons solution package. So why not give the Iron Tier solution a shot?
Up to 5 computers for the entire service which includes:
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1 x hour Free Remote service a month.

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Any issue that can be resolved remotely is a call or email away, saving time and cost.

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24/7 Monitoring of your computers, as good as having you own onsite IT maintenance team 24/7 when you’re not around.

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Monthly simplified reports of what/when and where has been happening with all the computers

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Antivirus for all systems that is managed

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Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!

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Discount rates on physical work

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Managed Windows Updates

Also available with this tier are the following options:

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Cloud Backup Solutions

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End-user Remote access

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Managed Networking

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Documentation of your Infrastructure

STEEL PACKAGE

$600

Steel is the most widely used of all elements and is the second biggest industry in the world. Steel from Whispering Dragoons as in the real world, builds on the Iron foundations adding strength and durability. With that said, why not go into the Steel tier for a bigger and stronger result?
Up to 10 computers for the entire service which includes:
Z

2 x hour Free Remote service a month.

Z

Any issue that can be resolved remotely is a call or email away, saving time and cost.

Z

24/7 Monitoring of your computers, as good as having you own onsite IT maintenance team 24/7 when you’re not around.

Z

Monthly simplified reports of what/when and where has been happening with all the computers

Z

Antivirus for all systems that is managed

Z

Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!

Z

Discount rates on physical work

Z

Managed Windows Updates

Also available with this tier are the following options:
Z

Cloud Backup Solutions

Z

End-user Remote access

Z

Managed Networking

Z

Documentation of your Infrastructure

TITANIUM PACKAGE

$800

Titanium the element with superpowers, titanium has a fitting origin story: It is forged in the depths of supernovas, or collapsing stars. The same can be applied here when dealing with your systems and potentially better than the competition!
Up to 15 computers for the entire service which includes:
Z

3 x hour Free Remote service a month.

Z

Any issue that can be resolved remotely is a call or email away, saving time and cost.

Z

24/7 Monitoring of your computers, as good as having you own on-site IT maintenance team 24/7 when you’re not around.

Z

Monthly simplified reports of what/when and where has been happening with all the computers

Z

Antivirus for all systems that is managed

Z

Latest Security Threat Fixes applied as found. It’s almost like having that annual Flu Vaccine!

Z

Discount rates on physical work

Z

Managed Windows Updates

Also available with this tier are the following options:

Z

Cloud Backup Solutions

Z

End-user Remote access

Z

Managed Networking

Z

Documentation of your Infrastructure

Less than 4 devices? Don’t worry! We will customize to fit your needs. Even a business of 2 is as much of a target as a business of 20 and we would rather make sure you aren’t a statistic.

System Monitoring

We monitor the health of your system 24/7 leaving you free to focus on your day to day business. We will know what is going on, highlight and removing software’s that shouldn’t be there, and actioning those Windows and other updates seamlessly that need to be done. This even comes with an anti-virus! We give you clear and concise understandable reports.

– Eliminate most of the guess work as we see whats going on behind the scenes without you having to worry. No more surprise of that storage getting full while you’re working.

Maintenance

We can monitor your IT systems and equipment 24/7 and make sure they are working well and securely. We can do different kinds of checks and fixes depending on your needs. For example

  • If your system is slow, we can speed it up by removing unnecessary files and programs or advise what to upgrade that is causing it to slow down.
  • Normally get popups or questionable websites?  We can reduce the chances of getting those with constantly updated listings.
  • Time to upgrade your device without buying a new one?  We can tell you what parts you can change and how much it will cost. We can also install them for you.
  • If you need to update your software, we can do it for you and explain what changes to expect (if any). We can also help you switch from Windows 10 to 11.
  • One of the Office programs acting funky? Perhaps a recent update messed it up.  Let us revert your office back to the version that was working.
  • Need to know a bit about your infrastructure? Have access to the documentation about it so you never have to say “Maybe its X” again. 

The dragons have the skills and experience to handle any IT problem.

Cloud Backup

We have multiple cloud backup partners for many different needs and different industry types. We’ll make sure you are set with the right one within your infrastructure and compliance.

Custom Computers

“Whether you are a brand-new start-up or an established organisation now is the time to capitalise on today’s contemporary technology if you want to be competitive.”

Whilst providing research in the standard Dell, HP, and Lenovo systems, we also provide custom build solutions to meet the specific needs and requirements of your business. Investing further in the knowledge that a high quality and specification system will get you longer utilization and a stronger ROI than a standard system that is likely to require investment every 2 years.

Reporting

Whether you want to know about your anti-virus protections, installations, devices, storage usage, blocked threats, and more, we have the reports for you that are simplified for your understanding. You can have these reports to ensure we are doing our jobs and you are having peace of mind with what is going on in the background.

Other Services

Ask us about other services. With our growing partnerships platform, you may have a need within businesses that we can support! Perhaps you need someone for websites development? Assistance with Social Media? Perhaps checks on security? Let’s help you get there!

Are You Ready For High Performance Computing and Peace of Mind?